Who are Angel & Boho?
Angel&Boho is the home of an Angel at my Table (est 1997) and our sister design company Boho&Co.
We are a small family-run company with unique product ranges - many of which we design ourselves.
Do you have a Showroom?
As our furniture is mostly made to order we don’t hold stock here at our warehouse that you can come along to see. We decided to relinquish our London and Essex based shops some years back now to be internet-based only, allowing us the time to concentrate on designing and being able to offer the extensive ranges that we have now - we are always evolving and there are always new designs in the pipeline. Our Angels on the end of the phone are always there to offer advice and talk you through any potential purchase, so why not give us a call, we promise you won’t get an answerphone or an automated service (during office hours 9.30 – 5.30 weekdays). We love talking to our customers and being able to help them from the start to the finish of their order.
We don’t have a showroom where you can view all of our product ranges but we do have our beautiful dining sofa/benches on display at Diane Berry Kitchens in Prestwich and they are more than happy for you to come along and view them.
What are your lead times?
Lead times vary between the ranges. Stock lines will be tagged as ‘Available from Stock’ – these include our French House range in standard colours, our English Heritage range in white or grey and our new Studio dining sofas and should be with you within 2 weeks. The majority of our furniture is made, painted or upholstered to order, so lead times are about 6-8 weeks. Custom size pieces have lead times of around 8-10 weeks. We will always do our best to get your order to you as quickly as possible, and will always see if we can help out if you have a specific deadline.
Our home accessories and fabrics are stock items so we aim to get those to you as quickly as possible on a 48hr delivery service.
I need a custom size, can you help?
We certainly can! We make many pieces in bespoke sizes (look out for our Custom Sizes Available tag) including some of our wardrobes, chests of drawers, tables and dining sofa/benches. So please do call us to ask and if you have a specific gap to fill or ledge to sit under then speak to one of the Angels with your requirements - we will be happy to help and have a quote for you in no time!
What sort of Paint do you use?
After many years of painting furniture and the development of superior hardwearing water-based products, we have found that water-based eggshell is most suited to our handpainted furniture, giving it a smooth finish, with a slight sheen. It’s easy to touch up marks or scuffs as it wears gradually rather than chipping, which may occur with factory-sprayed finishes. Each piece is prepped, primed, has two coats of spray paint and is then finished by hand with two or three further coats. Our one and only range that comes in a lacquered sprayed finish is our English Heritage range, which meets customer demands for an off-the-peg range available from stock.
Can I have a bespoke paint colour?
The pieces which we can paint in Little Greene, Farrow and Ball, Abigail Ahern etc, are tagged as ('Available in Your Own Paint). All we charge you is the cost of the paint, nothing extra for having a custom colour of your choice - so we think that’s a pretty good deal!
Can I touch up my furniture?
We always send you out touch up paint with every piece and instructions on how to care for and look after your lovely new furniture.
Can we buy your paint?
Yes - we sell our paint at £25.00 per litre or £45.00 for 2.5 litres of water-based eggshell.
Can I use my own fabric ?
Of course you can, if you have a specific fabric you wanted to use we are more than happy for you to use it. But you do have to bear in mind that we have to conform to the UK fire regulations so if you want to use your own fabric please do call us so we can run through this with you.
Can the fabric be treated with a stain resistant finish?
Our velvets, linen-look and wool fabrics can be treated with a stain-resistant finish for £5.50 per metre. NB our antiqued velvet has a stain-resistant finish as standard.
How can I be sure the colour is right for me with fabric or paint?
Well firstly you can talk to us about your colour scheme and we will always do our best to advise you if you are trying to match a colour to something you already have. Although you can make your initial selection from the online colour charts, we offer handpainted colour charts and fabric samples for you to confirm that you are satisfied with your choice of paint colour or fabric. Paint charts and up to five fabric swatches are free, or £3.95 if you would like more than five fabric swatches, painted wooden swatches or any of our Boho&Co samples, this is refundable against your order.
If I don't like the furniture or it doesn’t fit, can I send it back?
Because our furniture is custom made to order to your specific requirements, we are not able to accept returns, so we ask you to very carefully check your order – and particularly check that access will be possible!
What is the 14 day cooling-off period for furniture?
Because you are ordering on line without physically seeing the furniture you are buying, you are entitled to a fourteen day cooling off period from the date you place your order. We will always discuss this over the phone with you to explain in detail but it just means by law you can change your mind in this fourteen day period and cancel your order. If you would like these fourteen days just to consider your order still it will be added onto your lead time so we can’t actually then place your order until this period has passed. You do have the option to waive this of course – so this one is up to you.
Payment
So, to the money side of things. When you enter card details on line the system only runs a security check on you at this point, no money is actually taken. For accessories and in stock furniture items we take payment in full before dispatch and a 50% deposit when you order bespoke furniture, the outstanding 50% balance is payable prior to delivery when your goods are ready for dispatch. You can also pay via BACS transfer or give us a call with payment details over the phone. Whichever is easiest for you!
What's the delivery cost?
We like to offer a personal delivery service, so it is always a timed slot, with a two man, room of choice and unwrap service for a charge of £55.00. Multiple items and some locations may attract a delivery surcharge, for more details then give us a call.
Do you offer a guarantee?
We don’t offer a standard guarantee as such but we will always endeavour to help if you have any problems that are reported to us within a reasonable time frame. We want our customers to be happy customers so will try to rectify any issues if they arise. As we have been selling furniture for twenty-two years, we trade on our reputation and have many returning customers who can attest to our exemplary service and problem-solving.
